Privacy Policy

1. Introduction

TripBey ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our transportation services.

By using TripBey, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Info

Full name and contact details
Email and phone number
Profile preferences

Ride Info

Pick-up and drop-off locations
Ride history and preferences
Driver and vehicle info

Payment Info

Payment method details
Transaction history
Credit and billing info

Technical Info

Device info and IP address
App usage and analytics
Location data (with permission)

3. How We Use Your Information

We use your data to provide, maintain, and improve our services:

Purpose	Description
Service Delivery	Facilitate rides, process payments, provide support
Credit Services	Enable ride now, pay later and manage credit limits
Safety	Verify identities, ensure safety, prevent fraud
Improvement	Analyze usage and enhance user experience
Communication	Send updates, alerts, and support messages

4. Data Sharing & Disclosure

We may share your information in these circumstances:

With Drivers: Necessary ride info (name, pickup location) is shared with your driver
Service Providers: Trusted partners for payment processing and support
Legal Requirements: When required by law or legal process
Business Transfers: In connection with mergers or acquisitions
With Your Consent: When you explicitly authorize sharing

5. Data Security

Robust Security Measures

We use industry-standard encryption, secure servers, and regular security assessments to protect your data.

6. Your Rights

You have the following rights regarding your personal data:

Access

Request a copy of your data

Correction

Update inaccurate data

Deletion

Request data removal

Portability

Export your data

7. Delete Your Account

You can request account deletion through:

Email Request

Send email to:

tripbey@trixa.net

Subject: Delete My TripBey Account

In-App Request

Go to Settings → Account
Select "Delete Account"
Follow verification steps

Processing Time: Requests are processed within 30 days.

8. Policy Changes

We may update this Privacy Policy periodically. We will notify you of material changes through the app or email and update the "Last Updated" date.

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